FAQs (Frequently Asked Questions)
1. Do you sell hardware and software as well as services?
Yes. In addition to surveying services, we can supply, advise on and support precision survey hardware (RTK GNSS, LiDAR sensors, UAVs) and software tools, including personalised training packages and post‑sales support.
2. What is RTK and why is it important for drone and terrestrial surveys?
RTK (Real‑Time Kinematic) GNSS enhances positioning accuracy to centimetre‑level by correcting satellite signals in real time. It’s critical for obtaining reliable geo‑referenced data from both ground and UAV surveys.
3. What kinds of drones do you use for photogrammetry and LiDAR mapping?
We employ a range of DJI drones and manned LiDAR depending on project size and accuracy needs. Our drone systems include high‑precision photogrammetry cameras and LiDAR sensors.
4. Do you offer terrestrial LiDAR scanning services?
Yes. Our team can carry out terrestrial LiDAR scanning, capturing detailed 3D point clouds from the ground, ideal for high‑resolution models of infrastructure, buildings and terrain.
5. What outputs can clients expect from your surveys?
Typical deliverables include georeferenced Orthomosaics, 3D point clouds, digital surface/terrain models, contour maps, volumes and CAD/GIS‑ready data. Most products can be delivered digitally or in printed form.
6. What accuracy levels can you deliver?
Accuracy varies by method:
- RTK GNSS can achieve centimetre‑level horizontal and vertical precision.
- LiDAR point clouds provide dense 3D data suitable for detailed surface analysis.
- Photogrammetry results depend on processing models, control and sensor quality.
7. Can you integrate LiDAR and photogrammetric data?
Yes—integrated workflows combine the strengths of both data types for richer models and analysis, enhancing detail and positional confidence across terrain and features.
8. Can you collect data in remote or hard‑to‑access areas?
Yes—using drones and specialist GNSS/RTK gear enables high‑accuracy capture in areas where traditional survey methods are difficult or unsafe.
9. How long does a typical drone survey take?
Survey times depend on area size, sensor type and project complexity—ranging from a few hours for small sites to multi‑day campaigns for large or high‑resolution jobs.
10. How is data delivered to clients?
Deliverables can be provided digitally via secure transfer, in formats compatible with GIS/CAD applications, or through direct integration into client systems.
11. Can you help with client in‑house processing or training?
Yes. We provide training and support so clients can build capacity in positioning, data capture and processing workflows.
12. What factors influence project cost?
Factors include area size, sensor type (LiDAR vs photogrammetry), required accuracy, terrain complexity, processing needs and deliverable formats.
13. Can I get a quote before engaging your services?
Yes—contact us with project details and we’ll provide a tailored proposal and scope of work.
14. Do you sell GNSS, LiDAR or UAV hardware?
Yes—we stock and advise on professional gear including RTK GNSS receivers, UAVs, sensors and ancillary equipment, with local support and warranty.
15. Can you help choose the right hardware or workflow for my project?
Absolutely—we consult on technology selection based on project goals, environment and accuracy needs.
16. What is the difference between AUSCORS and HxGN SmartNet?
AUSCORS (run by Geoscience Australia) is a free real-time GNSS data streams from its network of CORS towers, which can be used as single-base RTK correction sources. It uses the AUSCORS network of towers to provide centimetre level positional corrections. It is suitable for users who know how to switch AUSCORS to the nearest tower when they move to a new survey location, and for those working in areas close to a tower.
HxGN SmartNet on the other hand is a commercial GNSS correction service which provides consistently reliable centimetre-level real-time GNSS correction positioning. The added Virtual Reference Station (VRS) feature brings reliable RTK performance over large areas. VRS generates a localised reference station for your receiver, which can improve accuracy and reliability compared to relying on a single fixed CORS station.